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Slot Attendant – Casino Lethbridge

WebsitepurecangamingCasino Lethbridge

SLOT ATTENDANT

Location:                                 Casino Lethbridge

Position Title:                         Slot Attendant

Scheduled Hours:                   Part Time Position

 

SUMMARY: 

Reporting to the Slot Supervisor / Slot Manager the Slot Cashier will ensure they promote utmost integrity and the highest caliber of customer service. The Slot Cashier will be required to administer/ exchange currency or redemption of TITO tickets. Responsibility of maintaining assigned areas in Slot Cage/Guest Services. The schedule for this position may vary and require the ability to work shift work, late nights, evenings, overnights, weekends and holidays.

DUTIES & RESPONSIBILITIES:  Duties include, but are not limited to:

  • Ensure the guest is being provided with superior customer service
  • Adhering to policies and procedures outlined on the slot floor
  • Administering hand pay jackpots, bill exchanges with guests, machine maintenance; will include diagnosis of machine malfunctions, ticket game, and game diagnostics
  • Responsible for balancing assigned daily cash float
  • Identifying and report counterfeit bills
  • Responsible for the initial response to customer complaints, claims, and inquiries
  • Ensuring compliance with all AGLC terms and conditions
  • Monitor and report risk and safety concerns to ensure a safe environment for both associates and guests
  • Support and communicate with all associates on the casino gaming floor
  • Daily execution of assigned operational goals and objectives
  • Ensure the slot floor meets desired presentation for our guests, sections are clean and tidy throughout hours of operation
  • Maintains a positive and respectful attitude with a “One Team” mindset
  • Actively promote the PURE Rewards Card
  • Be flexible and willing to perform duties as workload necessitates
  • Uphold a team work appearance offering assistance where available or when requested
  • Maintain an updated AGLC gaming workers license
  • Ability to walk for long periods at a time
  • Ability to accept responsibility readily
  • Maintain a AGLC gaming workers license
  • Any other duties as required

 

EDUCATION AND EXPERIENCE:

  • Minimum high school education or equivalent
  • Must have cash handing experience
  • Able to obtain AGLC Registration
  • Demonstrated ability to be simultaneously friendly, courteous, and entertaining
  • Excellent communicator – both written and verbal English
  • Solid customer service skills
  • Self-motivated and works well with minimal supervision in a fast-paced environment
  • Proven to be detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
  • Team player
  • Must be willing to work all shifts
  • Must be able to stand and/or walk for long periods of time

 

We are supportive of workforce diversity and encourage applications from all qualified individuals.

Please submit application to Ashley Frank – lthresumes@purecanadiangaming.com

 

 

 

To apply for this job email your details to lthresumes@purecanadiangaming.com