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Server – Casino Calgary

 SERVER

Location:                               Casino Calgary

Position Title:                       Server

Immediate Supervisor:      Sr Food & Beverage Manger

Scheduled Hours:                Varied part-time, based on need

 

SUMMARY: 

Casino Calgary Servers required to have a pleasant, polite, energetic and helpful presence while providing excellent service to our casino customers.  Individuals who succeed as a server with Casino Calgary are organized, quick, and have the ability to multitask

DUTIES & RESPONSIBILITIES:  Duties include, but are not limited to:

  • Deliver, maintain and exceed customer service quality standards as established by F&B Department
  • Provide friendly, professional, timely and enthusiastic service to all guests
  • Ensure food and beverages are made as per set recipes
  • Adhere to Pro Serve and Alberta Gaming and Liquor Commission regulations
  • Present in full uniform and comply with grooming requirements at all times on duty
  • Demonstrate detailed knowledge of all pricing, products, menus, specials and promotions offered
  • Consistently uphold and demonstrate safety rules and standards as designated by F&B Department
  • Attend staff meetings / training as required to advance knowledge of menu , specials, new product / promotions  customer service procedures / initiatives
  • Record sales and process payments
  • Assume responsibility for all cash shortages
  • Receive and record food and beverage merchandise

 

Education & Experience

  • 2 years experience in service industry
  • Basic wine and liquor knowledge
  • Responsible for obtaining and maintaining Pro Serve certification
  • Ability to read and write English
  • Ability to stand / walk for 8 hour period
  • Available to work Sunday & Monday
  • Able to work in noisy environment

 

We are supportive of workforce diversity and encourage applications from all qualified individuals.

Please submit application to Human Resources: cgyresumes@purecanadiangaming.com

 

To apply for this job email your details to cgyresumes@purecanadiangaming.com